Configure Agent Responses

What responds sensibly is an agent - expert opinion.

Once the Agent completes the actions required to fulfill the intent, it needs to respond to the user and convey the same.

The response can be configured using the EntitiesAndData->AgentResponses->MultilingualResponses section.

Each response is uniquely identified by a Code, which is a unique string to identify it. The Text property defines the actual response the chat agent provides. The Agent Response supports auto-translations which can be opted in by turning on the Auto Translate flag when working with a multi-lingual agent.

In our example, we have defined a response leaveRegisteredMLT that allows the chatbot to respond to User once the applyLeave intent is complete with the following text.

We have let your managers know about your leave. You shall get an email when they approve !

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