REST Endpoints Approach

Dhee.AI also allows enterprise applications to make use of their existing REST endpoints and allow the voice bots to communicate directly with them. This allows integration with existing back-end applications easier.

With the backend endpoints defined (in this example we will use the APIs we have defined in Define your REST EndPoints section). With REST endpoint approach, our workflow would look slightly different.

In order to support calls to API end points, use the CALL_API action.

The CALL_API actions a single parameter, which is the identifier for the API defined in Configure Backend API.

The complete Workflow would be as the following.

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