# Missed Query Responses In the dynamic landscape of chatbot interactions, there are instances when queries may go unanswered or require special attention. The Missed-Query Responses section is your tool to proactively address these situations, ensuring a seamless and user-friendly experience. Here's what you need to know: **Crafting Pre-Escalation Messages** * Tailor pre-escalation messages to efficiently guide users when their queries have been missed or require further clarification. * Create messages that reassure users, provide context, and prompt them to engage in a productive conversation with the chatbot. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://readme.dhee.ai/platform-reference/entities-and-other-data/agent-responses/missed-query-responses.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.