# Agent Responses

Within this section, you gain the ability to customize your bot's responses to cater to users across multiple supported languages. Explore the following sub-pages to fine-tune your chatbot's interactions:

**Multilingual Responses**

Navigate through language options to define responses tailored to various supported languages, ensuring a localised and user-friendly experience.

**Support-Unavailable Responses**

Specify responses for situations when a backend support executive is unavailable to handle an escalated chat, maintaining user engagement and satisfaction.

**Missed-Query Responses**

Craft pre-escalation messages to efficiently address missed queries, enhancing user interactions and ensuring a seamless chatbot experience.

Multilingual Responses empowers you to create a chatbot that excels in engaging users across diverse linguistic contexts while effectively managing support scenarios.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://readme.dhee.ai/platform-reference/entities-and-other-data/agent-responses.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
