# Conversation Analytics

The conversation information could be further analyzed using a rich gallery of graphs. Some of the key graphs included in the Dhee.AI reports module are described below.

### Daily Conversation Data

### Conversation By Hour

The Daily conversation data can be further analyzed by hours to understand the peak hours of communication. This can help the Customer to manage his resources in a better way.

![Conversation by Hour](/files/g8gEr90VK2Ctj9bvZaDX)

The graph sample shows that the max peak was reached around 10 AM. The traffic before 8 AM is seen to be comparatively lower.

### Project Concurrencies

The Project concurrencies are used to depict the number of user agents used concurrently at different times of the day. 

![Project Concurrencies](/files/lLHXbJIN26fF96P1ilYG)

### Conversation by Language

In the case of a multilingual bot, if the Customer is interested to compare the choice of language among the users, the *Conversation By Language* chart presents a summarized representation of the same. 

![Conversation By Language](/files/zFJePAUlsxdtoOfjTDUN)

### Conversation By Source type

On other hand, if the Customer is interested to compare the source of access, he can view the *Conversation By Source Type* chart.

![Conversation By Source Type](/files/07FIb31BcCCNaB1ELI68)

The chart displays the percentage of users who have used the Widget directly compared to users who have accessed the bot via Social Media.

### Conversation By domain

Customers can compare the conversation data to obtain a comparison between different domains using the *Conversation By Domain* chart.

![Conversation By Domain](/files/uTPhla1RPxsyGDcoCntb)


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