> For the complete documentation index, see [llms.txt](https://readme.dhee.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://readme.dhee.ai/platform-reference/reports/personnel-audit.md).

# Personnel Audit

The time spent by your support team talking to your customers, playing tic tac toe etc.

At the heart of our chatbot's success are the dedicated individuals who make up our development and support teams. The Personnel Audit section serves as a gateway to insights and information about these key teams.

Explore the Development Team and Support Team sub-sections to discover the vital roles they play in ensuring the chatbot's excellence and customer satisfaction.

<figure><img src="https://2566128011-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUn1oKrw7P8P5qiTjWXjv%2Fuploads%2FT57dJ3rrbxUsMpiOwOa8%2Faudit.png?alt=media&amp;token=e48a2572-fefa-4929-9df6-74a9e6d50416" alt=""><figcaption></figcaption></figure>