> For the complete documentation index, see [llms.txt](https://readme.dhee.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://readme.dhee.ai/platform-reference/reports/generate-report/utterance-report.md).

# Utterance Report

Evaluating the conversation is a key step towards enhancing user-friendliness. Would you agree?

The Utterance Report serves as a valuable resource for monitoring user and bot conversations, with the goal of enhancing efficiency and user-friendliness. 

By analysing utterances, you can gain valuable insights into communication patterns, identify areas for improvement, and make data-driven adjustments to optimise the user experience.

<figure><img src="https://2566128011-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUn1oKrw7P8P5qiTjWXjv%2Fuploads%2FmoGS7dhU97KATSt8fDym%2Freports-utterance-report.png?alt=media&amp;token=61b2bda2-1719-41ea-b80b-99ab2b5cb1ed" alt=""><figcaption></figcaption></figure>