> For the complete documentation index, see [llms.txt](https://readme.dhee.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://readme.dhee.ai/platform-reference/agent-settings.md).

# Agent Settings

![](/files/Mp3bbcGMdpIHw2xqL8bP)

Before we start training our bot for serving the customers, we need to decide on a few things, and let Dhee know of the same. For example,

* Which industry domain is my bot broadly catering ? Like Banking, Retail etc.
* Which languages should by bot be interacting with the users ? Like English, Hindi, Bangla etc.
* Does it need Voice capability ?
* How should the look and feel of my chat widget be ?
* etc

Depending on the aspect of the bot being set, we can classify these settings to basic, widget-related and advanced. You can know about each of them by clicking the respective links below.

 

{% content-ref url="/pages/yFvNEohbeWSZaHLEMQZ7" %}
[Basic](/platform-reference/agent-settings/basic.md)
{% endcontent-ref %}

{% content-ref url="/pages/BOpC39R7OMxRxta9zUcY" %}
[Widget](/platform-reference/agent-settings/widget.md)
{% endcontent-ref %}

{% content-ref url="/pages/sXlO4s7L4yWToNcnqHPb" %}
[Advanced](/platform-reference/agent-settings/advanced.md)
{% endcontent-ref %}