Agent Settings
In the beginning, there were the settings.
Last updated
In the beginning, there were the settings.
Last updated
Before we start training our bot for serving the customers, we need to decide on a few things, and let Dhee know of the same. For example,
Which industry domain is my bot broadly catering ? Like Banking, Retail etc.
Which languages should by bot be interacting with the users ? Like English, Hindi, Bangla etc.
Does it need Voice capability ?
How should the look and feel of my chat widget be ?
etc
Depending on the aspect of the bot being set, we can classify these settings to basic, widget-related and advanced. You can know about each of them by clicking the respective links below.