> For the complete documentation index, see [llms.txt](https://readme.dhee.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://readme.dhee.ai/platform-reference/agent-settings.md).

# Agent Settings

In the beginning, there were the settings.

![](https://2566128011-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUn1oKrw7P8P5qiTjWXjv%2Fuploads%2FqLHa4usxthddTc6eINXc%2Fchatbot.png?alt=media\&token=46e8f6fe-927d-4aeb-ae21-ac6d89016ca7)

Before we start training our bot for serving the customers, we need to decide on a few things, and let Dhee know of the same. For example,

* Which industry domain is my bot broadly catering ? Like Banking, Retail etc.
* Which languages should by bot be interacting with the users ? Like English, Hindi, Bangla etc.
* Does it need Voice capability ?
* How should the look and feel of my chat widget be ?
* etc

Depending on the aspect of the bot being set, we can classify these settings to basic, widget-related and advanced. You can know about each of them by clicking the respective links below.

 

{% content-ref url="/pages/yFvNEohbeWSZaHLEMQZ7" %}
[Basic](/platform-reference/agent-settings/basic.md)
{% endcontent-ref %}

{% content-ref url="/pages/BOpC39R7OMxRxta9zUcY" %}
[Widget](/platform-reference/agent-settings/widget.md)
{% endcontent-ref %}

{% content-ref url="/pages/sXlO4s7L4yWToNcnqHPb" %}
[Advanced](/platform-reference/agent-settings/advanced.md)
{% endcontent-ref %}