# Supervisory Sessions

In the Supervisory Sessions section, you have the ability to closely monitor supervisory escalation sessions.

Here, you can easily navigate through all escalation sessions that occurred on a specific day, accessing crucial information such as customer names, contact numbers, support user names who handled the escalation, and the precise timestamps indicating the start and end times of each conversation.

Additionally, you'll find an action button *View Log* which allows you to review the entire conversation between the user and the support user involved in that particular escalation. This feature enhances your oversight of supervisory interactions and ensures transparency in support team activities.

<figure><img src="/files/WhdZp1byVio0BYk0fmhu" alt=""><figcaption></figcaption></figure>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://readme.dhee.ai/platform-reference/reports/personnel-audit/support-team/supervisory-sessions.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.