LogoLogo
  • Dhee.AI
  • Concepts We Work on
    • What is NLP?
    • Natural Language Parser Pipeline
    • Word Embeddings
    • Textual Entailment
    • User Intent Recognition
    • Document Reading
  • Getting Started
    • Train your bot
      • Create your bot project
      • Train for Intent recognition
        • Define the Slots
        • Train the Triggers
        • Train for Stop-Triggers
      • Configure Agent Responses
      • Write your REST Endpoints
      • Configure Endpoints
      • Configure Workflow
        • Read Inputs
        • No Code Approach
        • REST Endpoints Approach
        • Acknowledge User
    • Build and Deploy
      • Build
      • Test
      • Deploy
        • Embedding Widget in Apps
  • Platform Reference
    • Manage Projects
    • Agent Settings
      • Basic
        • Language
        • Domain
        • Voice
        • Avatar Settings
      • Widget
        • Widget Theme
        • Widget Label
      • Advanced
      • Team
        • Development Team
        • Support Team
      • Import Export
      • Emailer
      • Billing
      • Botstore
    • Knowledge Management
      • Document Reading
      • Frequently Asked Questions
    • Intents and Automation
      • Intents
        • Slots
        • Triggers
        • Stop Triggers
        • Special Intents
      • Skills/DSM
        • Dialog Actions
        • Dialog State Transition
          • Slot State
        • Dialog Workflow
        • Skill API
      • Backend API
    • Extended Message Types
    • Entities And Other Data
      • Entities
        • Multilingual Entities
        • Language Specific Entities
        • Custom Entity Types
      • Agent Responses
        • Multilingual Responses
        • Missed Query Responses
        • Support-Unavailable Responses
      • Directive Utterances
        • Customize Inputs
        • Customize Outputs
      • Translations
      • Query Substitutions
      • Abbreviation Texts
    • Test & Deploy
      • Build
      • Test
      • Deploy
        • Launchpad
        • Widget
        • Signal
        • Telegram
        • Google RCS
        • Facebook
        • Alexa
        • Whatsapp
        • Custom App
        • Voice
        • Telephony
        • Email
    • Reports
      • Statistics
        • Summary
        • Daily Reports
          • Conversation Analytics
        • Weekly Reports
        • Monthly Reports
        • Output Spreadsheet
      • Conversations
        • Conversation Logs
        • C-SAT
      • Generate Report
        • Lead Report
        • Category Report
        • Device Demography Report
        • Utterance Report
        • Missed Query Report
        • Location Report
      • Report Settings
        • KPI
        • Schedule Report
      • Personnel Audit
        • Development Team
        • Support Team
          • Supervisory Sessions
          • Login Information
      • Bot Store
        • Reviews
        • Reported Issues
  • The Social Desk
    • Whatsapp
      • Customer Chat
      • Manage Template
      • Outreach Campaign
        • Create new
        • Manage Campaign
    • Reports
    • Settings
      • Team
      • Whatsapp
  • Extras
    • External Links
  • News
    • Dhee.AI's Edge Server for Telephony Achieves Breakthrough Optimization on Intel Architecture
  • Dhee.AI Telephony Edge Servers: Elevating Conversational AI Experience with Edge Computing
  • Pinnacle Teleservices Joins Forces with DheeYantra to Supercharge Conversational AI on WhatsApp
Powered by GitBook
On this page
  1. Platform Reference

Extended Message Types

Explore a spectrum of dynamic message types to elevate your chatbot's interactive capabilities with Dhee's Extended Message Types.

Dhee offers a diverse range of extended message types to elevate your chatbot's interaction capabilities. Explore the following message types supported by Dhee:

BUTTON

  • Format: [[EXT:BUTTON|{button-1}|{button-2}|....]]

  • Use: Display items in a clickable button format for further user interaction upon click.

UNORDERED_LIST

  • Format: [[EXT:UNORDERED_LIST|{item-1}|{item-2}|....]]

  • Use: Present items in a non-ordered, user-friendly format.

INTERACTIVE_LIST

  • Format: [[EXT:INTERACTIVE_LIST|{item-1}|{item-2}|....]]

  • Use: Similar to UNORDERED_LIST but with interactive click options for each item.

LINK

  • Format: [[EXT:LINK|{URL-text}^{full-URL}]]

  • Use: Redirect users to an external URL, displaying specified text for the link

FILEUPLOAD

  • Format: [[EXT:FILEUPLOAD|{slot-name}|{MIME-types}^{MIME-types}|{file-max-size}]]

  • Use: Enable file uploads, specifying slot names, allowed MIME file types, and maximum file size.

  • slot name is the name of the slot where the uploaded file will be stored.

  • MIME-types is the allowed MIME file type for upload. Foe example, image^pdf.

  • file-max-size is the maximum allowed size for the file uploaded.

CUSTOMTEXT

  • Format: [[EXT:CUSTOMTEXT|{some-text}]]

  • Use: Customize user input prompts, ideal for scenarios like obtaining OTPs.

  • some-text will be the text displayed inside the text area.

VIDEO

  • Format: [[EXT:VIDEO|{video-URL}]]

  • Use: Embed videos directly within the chatbot by providing the complete video URL.

DOCUMENT

  • Format: [[EXT:DOCUMENT|${document-URL}^${document-caption}^${document-file-name}]]

  • Use: Facilitate document downloads within the chatbot, specifying document URLs, captions, and optional file names.

  • document-caption is a text to be shown adjacent to the document

  • document-file-name is the name of the file when the document is downloaded. This is optional, default filename being the caption itself.

These extended message types offer versatile communication options to enhance user interactions and deliver rich content seamlessly within the chatbot environment.

PreviousBackend APINextEntities And Other Data

Last updated 1 year ago